Support
Dunk Loop Support
For gameplay issues, account help, ranking questions, or ad issues, contact the developer directly. Account deletion is available in the app from Player > Delete Account.
Contact
Email: kimdoyou135@gmail.com
Frequently Asked Questions
- Guest play works without login. Sign in is needed only for server ranking submission, my rank, nickname changes, and collection sync.
- Rewarded ads are optional. They may be used to receive one extra ball collection fragment after a completed game.
- In Apps in Toss, the optional player profile can retrieve only your name after you accept the Toss third-party data provision notice. The saved name can be removed from the in-app My Info screen.
- If rankings do not update, check the network connection and sign in again with Apple or Google.
- If a purchase prompt appears, contact support. Dunk Loop currently does not require an in-app purchase for core gameplay.
- Account deletion is available in the app from Player > Delete Account. If you cannot access the app, include the sign-in provider and display name in your support email.
한국어 안내
게임 플레이는 로그인 없이 가능합니다. 서버 랭킹 제출, 내 순위 확인, 닉네임 변경, 공 컬렉션 동기화는 Apple 또는 Google 로그인이 필요합니다. 계정 삭제는 앱의 Player > Delete Account에서 직접 진행할 수 있습니다. 문의는 kimdoyou135@gmail.com 으로 보내주세요.